Proton VPN issue affecting Windows 7 users

Incident Report for Proton Services

Investigating

We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7.

If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

Posted May 15, 2026 - 22:47 CEST

This incident affects: Proton VPN (Mobile and Desktop Apps).