All Systems Operational

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This site shows the current status of Proton services.
For more information, follow us on Twitter: @ProtonSupport.
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Proton Mail Operational
Web Application Operational
Incoming Mail Operational
Outgoing Mail Operational
Bridge Operational
Mobile Apps Operational
Push Notifications Operational
Desktop Apps Operational
Proton VPN Operational
Free servers Operational
Regular Servers Operational
Secure Core Servers Operational
Streaming Operational
Mobile and Desktop Apps Operational
Browser Extensions Operational
protonvpn.com Website Operational
Proton Calendar Operational
Mobile Apps Operational
Web Application Operational
Proton Drive Operational
Web Application Operational
Mobile and Desktop Apps Operational
Proton Docs Operational
Proton Pass Operational
Mobile Apps Operational
Browser Extensions Operational
SimpleLogin Operational
proton.me Website Operational
Proton Wallet Operational
Lumo by Proton Operational
Proton Meet Operational
Web Application Operational
Mobile and Desktop Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Global ProtonVPN infrastructure upgrade campaign Aug 31, 2026 10:34 - Oct 12, 2026 10:34 CEST

In the following weeks various paid ProtonVPN servers will be in temporary maintenance mode, for a short duration period, in order to allow us to perform a major infrastructure upgrade, paving the way for overall increased performance and efficiency of our ProtonVPN infrastructure. We apologize for the occasional inconvenience
Posted on Aug 31, 2026 - 10:34 CEST

Service Maintenance, September 2nd Sep 2, 2026 08:00-09:00 CEST

On Wednesday, September 2nd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure.
This maintenance will be batched into two separate downtime windows. The first will last up to 30 seconds and will cause complete unavailability of all Proton services. The second will last up to 30 seconds; and during this time, Mail users may experience availability issues (e.g., inbox will appear read-only).
Thank you for your understanding!
Posted on Sep 01, 2026 - 13:49 CEST
Sep 2, 2026

No incidents reported today.

Sep 1, 2026
Service disruption
Resolved - UPDATE:
The incident recovery caused some push notifications related to suspicious login activity to be delivered several hours later than expected.

The delay affected only the delivery of these notifications and was related to the service disruption experienced earlier today. The delayed notifications have now been processed, and the system has returned to normal operation.

We apologize for any confusion this may have caused.
---
Earlier today, a subset of Proton users experienced intermittent service disruptions.

The incident began during exceptional database maintenance following last week's datacenter overheating incident. The maintenance had been tested and was expected to cause only a brief disruption.

However, the switchover exposed additional instability under high load, and this forced us to remove some additional infrastructure from service and operate at reduced capacity for a time.

We have now stabilized all Proton services and all are currently operational. No user data has been lost. We apologize for the disruption.
Sep 1, 20:49 CEST
Monitoring - Traffic limitations have been fully removed for all users.

Services are returning to normal operation, and outgoing mail will be gradually re-enabled in 15 minutes. Messages that were queued during the disruption are being delivered progressively

Our engineers continue to monitor the infrastructure closely as capacity returns to full levels.

We'll confirm here once everything is completely back to normal.
Sep 1, 19:26 CEST
Identified - Database capacity is being restored. Traffic limitations are being gradually lifted and outgoing mail will be re-enabled as soon as the situation is stable. Queued emails will be delivered progressively, and no data was lost as a result of this disruption.

Thank you for your patience, we'll update you again once everything is back to normal.
Sep 1, 19:10 CEST
Update - We are currently dealing with residual hardware failures that are likely related to the damage suffered from the overheating incident last week. At the moment we are operating at a reduced capacity, while our engineers work to bring additional infrastructure online. We apologize for the unfortunate timing of this incident and any disruption or inconvenience this may have caused you.
Sep 1, 16:42 CEST
Investigating - We’re aware that a small number of users may be experiencing issues accessing Proton services.
Our team is investigating and we will share updates here as soon as possible.
We apologize for the inconvenience.
Sep 1, 14:37 CEST
Service Maintenance, September 1st
Completed - The scheduled maintenance has been completed.
Sep 1, 16:12 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 15:12 CEST
Scheduled - As part of ongoing work to improve Proton's reliability and resilience, we will perform a short emergency maintenance.

A subset of users may experience a brief service disruption of up to approximately 5 minutes during the maintenance window. No user data will be lost.

We apologize for any inconvenience and appreciate your understanding.
Sep 1, 15:11 CEST
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Global Outage
Postmortem - Read details
Aug 29, 20:54 CEST
Resolved - This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage.

UPDATE: We have now resolved the remaining minor issues. We will be providing a post mortem with more information about the incident, here on the status page, after we complete the incident clean up.
Aug 27, 02:27 CEST
Monitoring - A fix has now been implemented, and we're monitoring results. This means most services have been recovered for most users now, but our efforts to recover the remaining instances continue.
Aug 27, 01:57 CEST
Update - Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.
Aug 27, 01:37 CEST
Identified - We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites.
Aug 27, 00:38 CEST
Update - It appears that Proton VPN works for some, so it has been changed to "Partial Outage" rather than "Major Outage"
Aug 27, 00:18 CEST
Update - We are continuing to investigate this issue.
Aug 27, 00:14 CEST
Update - We are continuing to investigate this issue.
Aug 27, 00:11 CEST
Investigating - We are currently investigating this issue.
Aug 27, 00:09 CEST
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

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