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Proton Mail Operational
Web Application Operational
Incoming Mail Operational
Outgoing Mail Operational
Bridge Operational
Mobile Apps Operational
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Desktop Apps Operational
Proton VPN Operational
Free servers Operational
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Web Application Operational
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Web Application Operational
Mobile and Desktop Apps Operational
Proton Docs Operational
Proton Pass Operational
Mobile Apps Operational
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SimpleLogin Operational
proton.me Website Operational
Proton Wallet Operational
Lumo by Proton Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 17, 2026

No incidents reported today.

Jan 16, 2026
Proton Docs Outage
Resolved - Incident Summary – Proton Docs & Sheets Service Outage 

Date & Time: 15:20 CET – 17:05 CET, partial outage 17:05-19:30 CET 

Impact: Users were unable to access Proton Docs and Proton Sheets during the incident window.

Root Cause: A faulty client deployment introduced an error in the retry logic, which caused an excessive number of retries and resulted in an overload of our systems. This prevented users from successfully connecting to the service.Resolution: The system was restarted to disconnect the faulty clients, allowing us to stabilize the platform. Users were able to begin reconnecting from 17:05 CET as the issue was partially mitigated. Users reconnected automatically over the next hour as the fix was rolled out. Additional work will continue this weekend to increase overall system capacity and add safeguards to avoid a repeat of this incident.

If you still encounter issues, please reload the browser tab to restore access.

Status: The incident is now closed. Proton Docs and Sheets are fully operational.
Jan 16, 20:27 CET
Investigating - We are currently investigating this issue.
Jan 16, 16:00 CET
Server outage on Proton VPN servers in Iceland
Resolved - This incident has been resolved.
Jan 16, 17:30 CET
Investigating - Proton VPN servers in Iceland are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.
Jan 15, 09:37 CET
Jan 15, 2026
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

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