Proton Services Status Status

Technical Difficulties

Update - We are undergoing a maintenance cycle and replacement for some of the ProtonVPN servers in the US. By extending our capacity we will introduce many new servers per country. We apologize for the inconvenience during this period.
Mar 10, 2023 - 12:06 CET

Update - We are continuing to work on a fix for this issue.
Feb 27, 2023 - 18:24 CET

Identified - We are aware of some performance issues in some of the Proton VPN servers in the US, UK, CA, and CH. We are adding more servers over the next few days to adjust to the new demand. We apologize for any inconvenience.
Feb 27, 2023 - 18:20 CET

About This Site

This site shows the current status of Proton services.
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This site does not update in real time so information may be delayed. Refresh to get the latest status.

Proton Mail Operational

Web Application Operational

Incoming Mail Operational

Outgoing Mail Operational

Bridge Operational

Mobile Apps Operational

Push Notifications Operational

Proton VPN Under Maintenance

Free servers Under Maintenance

Regular Servers Under Maintenance

Secure Core Servers Operational

Streaming Operational

Mobile and Desktop Apps Operational

protonvpn.com Website Operational

Proton Calendar Operational

Mobile Apps Operational

Web Application Operational

Proton Drive Operational

Web Application Operational

proton.me Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2023

No incidents reported today.

Mar 20, 2023

Technical difficulties

Resolved - This incident was resolved at 20:11 CET on 20-March-2023. We apologize for the inconvenience. We confirm no data has been lost.
Mar 20, 20:32 CET

Update - The process of mitigation and recovery is still ongoing. We are continuing to reduce the impact of the issue -- it is currently affecting less than 0.1% of our users (Proton Mail, Proton Calendar, Proton Drive, and Proton Mail Bridge). Thank you for your patience.
Mar 20, 19:58 CET

Update - The process of mitigation and recovery is still ongoing. We have reduced the impact of the issue, so it is currently affecting less than 0.3% of our users (Proton Mail, Proton Calendar, Proton Drive, and Proton Mail Bridge). Thank you for your patience.
Mar 20, 19:27 CET

Update - We are currently in the process of making a deploy that should fix the issue. Thank you for your patience and understanding.
Mar 20, 18:53 CET

Update - We are still working on the issue. At this time, we have narrowed it down and are working on a resolution. We apologize and will have another update in approximately half an hour.
Mar 20, 18:19 CET

Identified - We apologize for the current situation. No data is lost, but access and notifications may be delayed. We are working on the issue and hope to fully restore our services shortly. We’ll continue sharing updates here as they happen.
Mar 20, 17:05 CET

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Technical problems with Secure Core servers

Resolved - This incident has been resolved.
Mar 17, 08:42 CET

Identified - We are currently experiencing technical problems with the Secure Core servers, affecting some of our users. We have identified the problem and implemented a fix, which should resolve the issues for everyone in the next couple of hours.
Mar 15, 13:44 CET

Performance issues with the Proton VPN servers in the UAE

Resolved - This incident has been resolved.
Mar 17, 08:39 CET

Investigating - We are aware of some performance issues with the Proton VPN servers in the UAE. We are working in order to solve the issue as soon as possible.
We apologize for any inconvenience.
Mar 13, 11:19 CET

Mar 16, 2023

No incidents reported.

Mar 15, 2023

Technical difficulties (Proton Mail web only)

Postmortem - Read details
Mar 15, 11:41 CET

Resolved - We've just experienced a brief technical problem with the Proton Mail web app. It has now been resolved. The downtime lasted about 10 minutes. No data has been lost. Please refresh your browser tab and you should be able to reach our services again. We apologize for the inconvenience.
Mar 15, 11:00 CET

Mar 14, 2023

No incidents reported.

Mar 13, 2023

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

Unresolved incident: Technical Difficulties.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.