Update - We are undergoing a maintenance cycle and replacement for some of the ProtonVPN servers in the US. By extending our capacity we will introduce many new servers per country. We apologize for the inconvenience during this period.
Mar 10, 2023 - 12:06 CET
Update - We are continuing to work on a fix for this issue.
Feb 27, 2023 - 18:24 CET
Identified - We are aware of some performance issues in some of the Proton VPN servers in the US, UK, CA, and CH. We are adding more servers over the next few days to adjust to the new demand. We apologize for any inconvenience.
Feb 27, 2023 - 18:20 CET

About This Site

This site shows the current status of Proton services.
For more information, follow us on Twitter: @ProtonSupport.
This site does not update in real time so information may be delayed. Refresh to get the latest status.

Proton Mail Operational
Web Application Operational
Incoming Mail Operational
Outgoing Mail Operational
Bridge Operational
Mobile Apps Operational
Push Notifications Operational
Proton VPN Under Maintenance
Free servers Under Maintenance
Regular Servers Under Maintenance
Secure Core Servers Operational
Streaming Operational
Mobile and Desktop Apps Operational
protonvpn.com Website Operational
Proton Calendar Operational
Mobile Apps Operational
Web Application Operational
Proton Drive Operational
Web Application Operational
proton.me Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023
Resolved - This incident was resolved at 20:11 CET on 20-March-2023. We apologize for the inconvenience. We confirm no data has been lost.
Mar 20, 20:32 CET
Update - The process of mitigation and recovery is still ongoing. We are continuing to reduce the impact of the issue -- it is currently affecting less than 0.1% of our users (Proton Mail, Proton Calendar, Proton Drive, and Proton Mail Bridge). Thank you for your patience.
Mar 20, 19:58 CET
Update - The process of mitigation and recovery is still ongoing. We have reduced the impact of the issue, so it is currently affecting less than 0.3% of our users (Proton Mail, Proton Calendar, Proton Drive, and Proton Mail Bridge). Thank you for your patience.
Mar 20, 19:27 CET
Update - We are currently in the process of making a deploy that should fix the issue. Thank you for your patience and understanding.
Mar 20, 18:53 CET
Update - We are still working on the issue. At this time, we have narrowed it down and are working on a resolution. We apologize and will have another update in approximately half an hour.
Mar 20, 18:19 CET
Identified - We apologize for the current situation. No data is lost, but access and notifications may be delayed. We are working on the issue and hope to fully restore our services shortly. We’ll continue sharing updates here as they happen.
Mar 20, 17:05 CET
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - This incident has been resolved.
Mar 17, 08:42 CET
Identified - We are currently experiencing technical problems with the Secure Core servers, affecting some of our users. We have identified the problem and implemented a fix, which should resolve the issues for everyone in the next couple of hours.
Mar 15, 13:44 CET
Resolved - This incident has been resolved.
Mar 17, 08:39 CET
Investigating - We are aware of some performance issues with the Proton VPN servers in the UAE. We are working in order to solve the issue as soon as possible.
We apologize for any inconvenience.

Mar 13, 11:19 CET
Mar 16, 2023

No incidents reported.

Mar 15, 2023
Postmortem - Read details
Mar 15, 11:41 CET
Resolved - We've just experienced a brief technical problem with the Proton Mail web app. It has now been resolved. The downtime lasted about 10 minutes. No data has been lost. Please refresh your browser tab and you should be able to reach our services again. We apologize for the inconvenience.
Mar 15, 11:00 CET
Mar 14, 2023

No incidents reported.

Mar 13, 2023
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

Unresolved incident: Technical Difficulties.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.