All Systems Operational

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This site shows the current status of Proton services.
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Proton Mail Operational
Web Application Operational
Incoming Mail Operational
Outgoing Mail Operational
Bridge Operational
Mobile Apps Operational
Push Notifications Operational
Desktop Apps Operational
Proton VPN Operational
Free servers Operational
Regular Servers Operational
Secure Core Servers Operational
Streaming Operational
Mobile and Desktop Apps Operational
Browser Extensions Operational
protonvpn.com Website Operational
Proton Calendar Operational
Mobile Apps Operational
Web Application Operational
Proton Drive Operational
Web Application Operational
Mobile and Desktop Apps Operational
Proton Pass Operational
Mobile Apps Operational
Browser Extensions Operational
SimpleLogin ? Operational
proton.me Website Operational
Proton Wallet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Partial outage on Proton VPN servers in Netherlands - scheduled maintenance Jan 25, 2025 01:00-04:00 CET
Some Proton VPN servers in Netherlands are under maintenance.
This is a scheduled maintenance, we apologize for the inconvenience.
Posted on Jan 22, 2025 - 15:03 CET
Past Incidents
Feb 1, 2025

No incidents reported today.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
TikTok and CapCut ban
Resolved - This incident has been resolved.
Jan 30, 18:43 CET
Update - We are continuing to monitor for any further issues.
Jan 20, 12:06 CET
Update - We are continuing to monitor for any further issues.
Jan 19, 12:25 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 11:35 CET
Investigating - Coinciding with the TikTok and CapCut ban in the US, we're having a spike of connections and traffic towards our services. Our tech team is working to ensure that loads are balanced, making sure the experience is smooth for everybody.
Additionally, we have had reports of widespread internet issues (non-VPN related) in resolving tiktok.com outside of the US. Our team is ensuring DNS resolution works at all time for Proton VPN users.
Jan 19, 11:34 CET
Technical difficulties
Resolved - The issue is fully resolved now. The downtime was unfortunately caused by an issue at Cloudflare, one of our upstream service providers, so we had no control over the incident or its resolution.

Cloudflare unfortunately dropped traffic from a small number of IP addresses at random, which made it impossible for some users to connect unless they used a different network or IP address. The impact was limited to a small number of users, but disruptive to those who experienced it.

Due to Proton's built in redundancy, no data was lost, although some emails may be slightly delayed. We are now engaging with Cloudflare's senior management to ensure that such an incident does not repeat, and are taking additional remedial steps.
Jan 30, 13:31 CET
Monitoring - The issue should now be fully resolved and all services are up and running. The incident was limited to a very small number of IPs, most users were not impacted. We are still monitoring as we wait for further incident details from Cloudflare. We again apologize for the inconvenience to the users who were affected, and thank you for bearing with us.
Jan 30, 11:46 CET
Update - We are still actively working on resolving the issue. A possible workaround which may help is to try a different connection, or if using a VPN, try switching between several different VPN servers, or temporarily turn off the VPN to see if this helps, as only a small fraction of IPs seem to be affected.
Jan 30, 10:10 CET
Identified - We've identified the network issue as being an upstream issue with Cloudflare and we're currently working with them to resolve it. For the very small percentage of our users who are affected by this, please accept our apologies for the temporary inconvenience and we hope to be fully back up as soon as possible.
Jan 30, 09:55 CET
Update - We are continuing to investigate this issue.
Jan 30, 09:17 CET
Update - We are continuing to investigate this issue.
Jan 30, 09:16 CET
Investigating - We are currently experiencing intermittent network issues affecting some of our users in certain regions. We are currently investigating the situation and working to fully restore services as soon as possible. We apologize for the inconvenience.
Jan 30, 09:11 CET
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025
Proton VPN servers in Japan scheduled maintenance
Resolved - This incident has been resolved.
Jan 23, 13:29 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 17:41 CET
Investigating - Proton VPN servers in Japan are under planned maintenance.
This is a scheduled maintenance, we apologize for the inconvenience.
We will follow up with more information accordingly.
Jan 22, 17:39 CET
Jan 22, 2025
Jan 21, 2025

No incidents reported.

Jan 20, 2025
Jan 19, 2025
Jan 18, 2025

No incidents reported.

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